Troubleshooting and Support
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What should I do if I encounter issues with the game?
If you suspect you've encountered an issue in Tune Town, we encourage you to contact our Player Support team via the "Settings" menu in the ...
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How do I restore my game progress on a new device?
To restore your game progress on a new device, make sure your game is linked to your social media account or your Apple/Google account. This...
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The game is running slowly or crashing. What can I do?
If the game is running slowly or crashing, try clearing the cache, closing other apps running in the background, or restarting your device. ...
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How can I receive notifications from the game?
To receive notifications in the game, you would need to check that your device notification settings allow notifications for Tune Town:Open ...
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Do you provide Support in my language?
Even though our official support is in English, we might be able to help you in your own language. Keep in mind that we do use a translation...
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