Why is the game crashing?

A common reason for frequent crashes in the game is the low amount of memory (RAM) available. Apart from crashes, it can also cause the game...

I deleted My Story from my device, can I get it back with my progress intact?

Yes, you should be able to! In order to do so, it's very important to follow these steps: download the game from the App Store or Google Pla...

I lost my game progress, can I get it back?

Unfortunately, game progress can be lost due to glitches and there is no way to get it back once it is reset. Always make sure your game is ...

I changed my device, but I lost my progress. How can I restore it?

If you are using IOS (Apple) device, you can try to recover your game progress by restoring an iTunes backup of your old device on your new ...