I bought gems but didn’t receive them. What should I do? / 보석을 구매했는데 받지 못했어요. 어떻게 해야 하나요?

First, please try reloading your game and checking if your items have appeared. If that doesn’t help, please contact our Player Support...

I accidentally bought gems, can I get a refund? / 실수로 보석을 구매했는데 환불받을 수 있나요?

Unfortunately, we cannot issue any reimbursements for accidental purchases. To avoid this in the future, please turn on a password verificat...