What are "matches"?

In this app, there are pre-set characters that have storylines and backgrounds written for them that you can interact with. You ca...

I swiped right on a match, but we haven't matched - why?

Please note that Winked is a dating app simulator. Just like in real life, you won't be able to match with every character you swipe right o...

I didn't buy a photo/audio/video while chatting, but I want it now. What do I do?

Photos, audios, and videos can be bought any time. There are two ways - you can either scroll up the chat to find it and purchase ...

I do not like chatting with my match. What can I do?

You have an "Unmatch" button in every matched character's profile. You can access their profiles by tapping on their profile ...

I accidentally unmatched a character. Can I match with them again?

Fortunately, yes. You can always rematch with a previously unmatched character. Once they appear on the match screen, swipe right on them ag...

My match is grayed out. When will he/she come back?

Unfortunately, we don't know. Matches that are grayed out are on "hiatus" and we do not know how soon their stories will be updated.

I just earned a sticker while chatting. What is that?

Sticker content earned while chatting with your matches are called "Aspirations". Aspirations are earned when you make choices that rev...

What are "Traits" in my profile?

"Traits" are simply characteristics that you can apply to your profile that speak more about yourself. You have some free traits to start yo...

Why are some characters colored differently and their traits grayed out?

Earning a collection of some traits gives you the ability to unlock a special character that you can match with. These special cha...

Where do I get diamonds?

There are a couple of ways you can get free gems: 1. by collecting your daily reward, 2. by levelling up the love meters of your m...

Can I edit my profile?

Yes, you can edit your profile. You can access your profile by clicking “Profile Tab” located at the bottom left of the screen, then click o...